Reviews

Reviews from Patients and Trainees

For anonymity, names in reviews have been removed to ensure confidentiality for all our patients at Harley Street. More verified reviews can by found on Doctify

"I really appreciate your help, thank you so much"

DM, 2023


"Thank you for another excellent visit. Such a wonderful service you provide for us"

SW,2023


"All is good and well with me and I can breathe much better"

JD, 2023


"Many thanks for your help and advice"

RM, 2023


"Thanks for everything"

PF, 2023


"A small token of my gratitude for looking after me - and keeping it painless! I'm doing OK"

JL 2023


"From the bottom of our hearts we must thank you for everything you are doing for ....... Alasdair you are genuinely one of the nicest individuals we have ever had the pleasure to meet and associate with"

JH 2023


“Thank you very much for your excellent care as usual,”

PS, 2022


“Thank you so much for reviewing...... We are so happy she is feeling better. The operation was a real success and I want to thank you and the anaesthetist for doing an amazing job.”

IH, 2022


“Thank you so much for looking after me and treating me as an individual when I told you my worries about needing my face as intact as possible being an actor. The scar is so neat and tidy and hidden thanks to all your hard work and care.” 

AJ, 2022


“I wanted to say thank you for your very kind and sensitive management of......'s paraganglioma. She felt so reassured after seeing you.”

MS, 2022


“"Thanks" is such a little word, it doesn't seem to be anywhere big enough for all you have done for me. A truly great doctor is impossible to forget and I feel so blessed for you taking care of me. The compassion with which you treat patients is more effective than any medication. Thank you doctor from all my heart.”

PS, 2022


“Thank you for giving me the opportunity to work with you. I have to say that you are the best parotidectomy trainer I know of.”

KK, Trainee, 2022

“I wanted to truly thank you for everything you have done for me the past couple of months. You really made me feel like you cared, you diligently ensured I got the best care and were incredibly patient with my questions. You have been amazing. Thank you.” 

TH, 2021


“Many thanks for your patience in dealing with my procedure. I wish all doctors were like you!!”

PL, 2021


“Thank you so much for giving me back my hearing.”

SH, 2021


“A very, very special thank you for everything that you have done for me! May your good work continue.” 

SR, 2021


“Thank you for all your recent help which was much appreciated.”

IC, 2021


“Thanks for your kindness and professionalism.” 

MG, 2021

“Thank you and please send my best wishes to Mr Mace, he was very reassuring and clearly very good at his job. I was lucky to get to see him.”

NP, 2020


“Please thank him for his excellent and kind care.”

AW, 2020


“Thank you for all the trouble you took. Scans, biopsy and discovering the cancer, which has now been cured.”

CV, 2020


“Thank you so much for your invaluable support this year.”

MR, 2020


“Thank you for seeing me so quickly, and for generally being so gentle in your manner.”

CF, 2020


“Thank you for all your time and trouble you have taken to assist me... I am so much better... I am so grateful to you.”

AN, 2020


“Thank you for your kindness.”

EB, 2020


“Mr Mace and the team that looked after ..... You have our unreserved admiration & thanks for your skills and compassion in looking after ...... in her most critical days.” 

BF, 2020


“Thank you for all your hard work & dedication in helping me get better, it is very much and forever appreciated!!” 

EL, 2020


“Many thanks for all your kindness.” 

AR, 2020


“I wanted to thank you for all your patience, professionalism, gentleness, and kindness over the past few weeks.”

LR, 2020


“Thank you for your recent help which was much appreciated.” 

IC, 2020

“Just a brief note to say thank you for taking such wonderful care of... and repairing her earlobe.”

MN, 2019


“Thank you so much for all your care over the last year. Much appreciated.”

PS, 2019


“Wonderful to be able to hear again...”

LB, 2019


“'Thanks for all your help this year.”

DL, 2019


“Many thanks for taking such good and exemplary care of me.”

AG, 2019


“Thank you so much for seeing me last week and being so helpful. I am most grateful.”

AG, 2019


“I would just like to add my written thanks to you and your team.... for all your expert care after I was diagnosed with mouth cancer. Thanks too for all your continuing support over the last 5 years and more, so that I knew there was always someone I could call upon if the need arose. Everyone was kind, patient, and efficient and no one ever made me feel they were too busy to give me attention. I feel tremendously lucky, thanks to you and your hardworking colleagues, I am well and still able to enjoy life. Thank you again!”

MM, 2019


“'Thank you so much for fitting me in to your clinic, I do appreciate it. I haven't met anyone so talented, highly skilled, caring and kind as you are. I feel very fortunate to be under your care.”

SS, 2019


“Many thanks for your help this year.”

LS, 2019


“Thank you once again for your excellent care, kindness, and thoughtfulness. The ears are definitely better. I am ever so grateful.”

PS, 2019


“Thank you so much for looking after my Mum,”

PG, 2019


“Just a quick note to express my gratitude for the treatment I received as well as your very kind and caring attitude. Thank you!”

GC, 2019


“I just wanted to thank you for the excellent care you and your team gave me over the last 2 weeks. It was fortuitous that on this occasion my googling paid off and I found the expert I needed quickly who dealt with my anxious state in such a kind and efficient way. I know from (experience), that top medical expertise is sometimes hard to find, both privately and in the NHS but I was very fortunate to have been treated by you and feel so grateful for the result of (surgery) and I thank you for getting it to me so swiftly. I would also like to extend my thanks to Dr Paul Bailey for being such a great anaesthetist and to all the staff for coping with my agitated state I feel I have been given a second chance to appreciate life, instead of looking backwards at the sadness we have seen, I will move forward making the most of every day. I will make sure my GP is aware of how good you and your team are for any referrals she makes.”

RB, 2019

“My ears feel so much better. Thank you once again for all your care, thoughtfulness, and kindness. Much appreciated,”

PS, 2018


“Thank you for getting the wax out of .....'s ear.” 

LM, 2018


“Thank you for making me better,”

KT, 2018


“I have been able to smell things for the first time in 8 years which was really quite incredible. Please pass on a MASSIVE thank you to Alasdair.”

AB, 2018


“I cannot thank you enough for sorting my tonsils out. I am recovering very well.”

KT, 2018


“The fact is you are the only doctor I have encountered who can put in the instrument (endoscope) in my nose without causing me any discomfort there, alleviating my panicky feelings I get with the other doctors. This gives me great confidence in you.”

EH, 2018


“Thank you for being so kind and reassuring....and looking after me so well during my operation. I felt really safe and cared for. I am very grateful. You did such an amazing job, and I am recovering really well.”

RH, 2018


“I am so grateful for helping me get better.”

PM, 2018


“Thank you so much for your help, advice, and skill,”

BR, 2018


“Thank you for all the care and making my ears better. Much appreciated,”

PS, 2018


“Dr Mace and his team have been outstanding in their care and expert treatment of his complex condition. He is very grateful to them and wishes his thanks be expressed to all the staff who have treated him and helped him to have such a good quality life.”

BW, 2018


“I wanted to thank you for your help.”

JS, 2018


“Dear Mr Mace, Thank you for my superhero ears!”

EW, 2018


“Just a note to thank you on behalf of the ... family for your wisdom and skill in handling .....'s difficult surgery.”

TC, 2018


“'Thank you for your concerted effort in going the extra mile. Much appreciated,”

IM, 2018


“I would like to take the opportunity to thank you for the treatment which you provided for... In particular, I appreciated the way in which you took the trouble to identify the factors which most affected his quality of life and then matched the advice and options to those factors. I was impressed by the quality of care provided by your department.” 

MC, 2018

“Thank you,”

AH, 2017


“Thank you for your care,”

EA, 2017


“Thank you for helping me at such short notice,”

JR, 2017


“With renewed gratitude for the wonderful care you have given me,”

AJ, 2017


“A belated thank you for writing a prescription for me.”

AC, 2017


“I just wanted to thank you once again for your help in giving me back a normal life. I am able to swallow even the largest tablets, anything in fact. I feel 100% fit again and really can't understand why I waited so long to get help. Thank you so much for making me well again.”

RR, 2017


“Thank you so much for your kindness and understanding during a bit of a scary time. You made my surgery and everything surrounding it a much more pleasant experience. Thank you again for everything.”

JL, 2017


“Your thoughtfulness is appreciated,”

AP, 2017


“Thank you so much for your excellent care over my tonsils and adenoids. I am so glad they are gone!”

HC, 2017


“I am grateful for your help,”

LB, 2017


“Thank you.”

AC, 2017


“I just wanted to put in writing my grateful thanks to you for all the care you have given me both before and after my thyroid operation. You put me totally at ease by your kind, patient approach and explanations which were informative and easy to understand. I really appreciated your professionalism, skill, respect, and courtesy that you have always shown me. I count myself fortunate that I was able to benefit from your skills both as a surgeon and a consultant. Thank you so much.”

SN, 2017

“'Thank you for your guidance and swift advice. Massively helpful. With great appreciation,”

RO, 2016


“Thank you so very much for seeing me and for the thorough examination.”

MS, 2016


“Thank you very much for looking after me so very well. Everyone keeps commenting on how neat my scar is,” 

SS, 2016


“Thanks for what you have done for me, I really appreciate it... Thanks to everyone for their hard work and all the staff who have been there during my recovery.”

PB, 2016


“Thanks for brilliant care. team couldn't have been nicer. Lovely surgeon and doctor.”

J, 2016

“'Thank you very much for sorting out my ear. I am really glad I could get it done in one go. Thanks again!”

AC, 2015


“I would like, following my surgery, to say thank you. I had been particularly concerned about the possibility of (complications) and I am delighted to say that this did not happen, thanks to your good work. Many, many thanks to you [and] the anaesthetist and others involved in my surgery,”

HB, 2015


“Thank you for being so approachable and easy to talk to,”

SI, 2015


“Many thanks for taking such good care of me.”

SJ, 2015


“… A big thank you for all your help with and care with my voice.”

CS, 2015


“With heart-felt thanks for your superb professionalism, compassion, and support. We're so very grateful and feel fortunate to have you as my consultant.”

DA, 2015

“I am very grateful for the care received from you and your team at Charing Cross Hospital. Despite my big worries about the surgery, it was a seamless experience thanks to you.”

DB, 2014


“Swallowing is now much better... I am very grateful for what you did,”

TU, 2014

“Thank you for looking after me,”

MP, 2013

“Thank you for enabling me to receive the treatment I so badly needed, so swiftly when I came to see you... Thank you from the bottom of my heart for the speed, attentiveness and calm with which you organised the care I needed,”

KT, 2012


“Thank you and your entire team for being so caring and professional.”

MC, 2012


“Thank you very much for helping me.”

RD, 2012


“…A heartfelt thank you for making what I imagined to be an ordeal into something bearable.”

A, 2012


“Just a note to say how much I appreciate the time effort and expertise that you and your colleagues devoted to investigating my neck problem.”

PE, 2012


“Thank you for all the excellent care and assistance throughout my stay in hospital. Very much appreciated.”

IK, 2012


“We would like to thank you for all your care and attention over the last eighteen months.”

MC, 2012


“We were really quite desperate and your calmness and reassurance helped enormously.”

ST, 2012

“I just wanted to thank you for my Isshiki surgery... It has made such a difference, and I am grateful to have been in your care. Today is the first day I have spoken, and my voice is incredible. It has already helped with my swallowing and coughing too.”

DW, 2011


“My family and I send our profound respect to your ENT team and anaesthetists for the success and minimum discomfort of the operation.” 

PR, 2011


“I want to thank you so very much for the work and kindness you gave me...not just the operation, which was such a success, but the care that you showed. And that goes for the whole team.” 

MW, 2011


“You did a brilliant job. Thank you so much again for your efficiency in every way from start to finish.”

RL, 2011


“We are very lucky to have you. Thank you.”

AC, 2011


“'I write in profound gratitude to you and the team... every member of staff were exemplary in putting our fears to bed... Thank you for your skilful expertise and kindness.”

RS, 2011

“I just wanted to say a huge thank-you for your swift diagnosis. I was so worried that I might have throat cancer, so it was such a relief that you gave me the all clear!”

LM, 2010


“Thank you for helping me and making sure that I’m alright during and after the operation,”

SM, 2010


“My most grateful thanks for restoring my voice; I am deeply indebted to you.”

VB, 2010


“Thank you and your colleagues for the care and attention I have been given over the last few months. My wife and I have gained great comfort from the positive and kindly atmosphere.”

SM, 2010


“Thank you very much for everything you have done for me, for being so nice and making the operation a success.” 

DR, 2010


“I am really very grateful and have never received such fantastic care.”

J, 2010


“Many thanks for your help with my dad’s op as everything went well.”

AT, 2010


“Thanks very much for all the help, care and support,”

SB, 2010

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